Department: Business Management & Strategic Alignment

Reports to: Business Improvement Programme Manager

Salary: Competitive

The Role

The Business Improvement Support Analyst will play a key role in supporting the delivery of strategic and operational improvement initiatives within a broader transformation programme. This role acts as a central point for gathering, analysing, and documenting business requirements, facilitating workshops, and ensuring the quality and consistency of project deliverables. Reporting to the Programme Manager and working closely with Project Managers and cross-functional teams, the Business Improvement Support Analyst will contribute to tracking/reporting, assurance and quality control, information management, risk/issue tracking, change control, and knowledge management. The role plays a key part in supporting the newly formed Business Improvement team, helping to identify opportunities, capturing business needs, and help develop actionable solutions that drive efficiency, performance, and innovation across the organisation.

What we are looking for in potential candidates:

• Proven experience as an Analyst within business improvement, transformation, or operational excellence programmes ideally within the energy, oil & gas, or industrial sectors
• Strong analytical and documentation skills with experience in process modelling and requirements gathering
• Strong communication and coordination skills, with exposure to facilitation and stakeholder engagement in a business improvement context
• Strong understanding of business analysis tools and techniques (e.g., SWOT, Gap Analysis)
• Ability to work independently while contributing to a wider program team
• Proficiency in all Microsoft Office programmes

Your future at Serica Energy

Serica offers the opportunity to be part of a busy, vibrant working environment with a strong culture rooted in mutual respect and trust.

We are passionate about building an inclusive working environment that attracts and encourages diversity. We want our employees to feel that they can be their true self, we recognise the potential that this unlocks and the value it brings.

We offer the opportunity to be supported with further training if required and access to competitive benefits such as:

• Company Pension
• Private Medical Insurance
• Health Cash Plan
• Share Save and Share Incentive Plans
• Life Assurance
• Group Income Protection
• Personal Accident Insurance and Business Travel

We also offer the opportunity to work flexibly.

Serica’s Equal Opportunity statement

We are proud to be an Equal Opportunities employer and conduct our recruitment and selection process in a fair and consistent manner that does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, sex or sexual orientation, religion or belief. 

Serica will make reasonable adjustments in line with the Equality Act 2010.

Recruitment Process

We recognise that recruitment is a two-way process.

We will acknowledge all applications and communicate clearly with candidates throughout the process.  If you are unsuccessful, we will let you know. We will also provide advance information on interview question areas, as well as post interview feedback, for candidates attending this stage of the process. 

Serica will make reasonable adjustments during the interview process if required.

If you would like to apply for the role, please send a copy of your CV to our recruitment team, recruiting@serica-energy.com

A copy of the full job description is available here.